All Systems Operational

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Welcome to the National Prescription Delivery Service (NPDS) System Status. We continuously monitor for outages and performance issues. Any scheduled or unscheduled interruption to service in our production environment will be updated on this page.

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eRx Script Exchange Operational
MySL Operational
Medication Knowledge API Operational
SMS delivery Operational
NPDS Vendor TEST environment Operational
eRx Script Exchange (test environment) Operational
MySL (test environment) Operational
Medication Knowledge API (test environment) Operational
SMS delivery (test environment) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 2, 2025

No incidents reported today.

Apr 1, 2025
Resolved - The NPDS eRx token web page was unavailable on Tuesday 1 April between 10:09am and 10:31am AEDT due to an issue with our firewall blocking the display of prescription token information. The issue is now resolved and we apologise for any inconvenience as a result of this.
Apr 1, 10:00 AEDT
Completed - The scheduled maintenance has been completed.
Apr 1, 00:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 21:30 AEDT
Scheduled - NPDS will be undergoing scheduled maintenance during this time. There is no outage or interruption to service expected.
Mar 28, 11:12 AEDT
Mar 31, 2025
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.