All Systems Operational

About This Site

Welcome to the National Prescription Delivery Service (NPDS) System Status. We continuously monitor for outages and performance issues. Any scheduled or unscheduled interruption to service in our production environment will be updated on this page.

Subscribe to Updates
This subscription service is intended for software vendors that integrate to the NPDS (eRx, MySL or MK API). If you are not a software vendor then please do not subscribe and contact your software vendor for any issues.

eRx Script Exchange (production environment) Operational
MySL (production environment) Operational
Medication Knowledge API (production environment) Operational
SMS delivery (production environment) Operational
ausscripts token web app (production environment) ? Operational
eRx website and user registration pages (production environment) ? Operational
NPDS Vendor TEST environment Operational
eRx Script Exchange (test environment) Operational
MySL (test environment) Operational
Medication Knowledge API (test environment) Operational
SMS delivery (test environment) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 12, 2025

No incidents reported today.

Jun 11, 2025

No incidents reported.

Jun 10, 2025
Resolved - The issue has been resolved and all queued messages have been sent.
Jun 10, 13:07 AEST
Identified - The issue has been identified and a fix is being implemented.
Jun 10, 12:57 AEST
Investigating - We have identified an issue with SMS delivery for MySL consent requests. Existing messages have been queued.
There is no issue with SMS token delivery.

Jun 10, 12:11 AEST
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.