All Systems Operational

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Welcome to the National Prescription Delivery Service (NPDS) System Status. We continuously monitor for outages and performance issues. Any scheduled or unscheduled interruption to service in our production environment will be updated on this page.

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eRx Script Exchange (production environment) Operational
MySL (production environment) Operational
Medication Knowledge API (production environment) Operational
SMS delivery (production environment) Operational
ausscripts token web app (production environment) Operational
eRx website and user registration pages (production environment) Operational
NPDS Vendor TEST environment Operational
eRx Script Exchange (test environment) Operational
MySL (test environment) Operational
Medication Knowledge API (test environment) Operational
SMS delivery (test environment) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 2, 2026

No incidents reported today.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026
Completed - The scheduled maintenance has been completed.
Apr 22, 09:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 08:00 AEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 21, 14:04 AEST
Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.