All Systems Operational

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Welcome to the National Prescription Delivery Service (NPDS) System Status. We continuously monitor for outages and performance issues. Any scheduled or unscheduled interruption to service in our production environment will be updated on this page.

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eRx Script Exchange (production environment) Operational
MySL (production environment) Operational
Medication Knowledge API (production environment) Operational
SMS delivery (production environment) Operational
ausscripts token web app (production environment) Operational
eRx website and user registration pages (production environment) Operational
NPDS Vendor TEST environment Operational
eRx Script Exchange (test environment) Operational
MySL (test environment) Operational
Medication Knowledge API (test environment) Operational
SMS delivery (test environment) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 10, 2026

Resolved - This incident has been resolved.
Sep 10, 09:08 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 10, 08:50 AEST
Identified - The issue has been identified and a fix is being implemented.
Sep 10, 08:40 AEST
Investigating - We are currently investigating this issue.
Sep 10, 08:30 AEST

Sep 9, 2026

Completed - The scheduled maintenance has been completed.
Sep 9, 23:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 21:00 AEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 7, 13:34 AEST

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.