All Systems Operational

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Welcome to the National Prescription Delivery Service (NPDS) System Status. We continuously monitor for outages and performance issues. Any scheduled or unscheduled interruption to service in our production environment will be updated on this page.

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eRx Script Exchange (production environment) Operational
MySL (production environment) Operational
Medication Knowledge API (production environment) Operational
SMS delivery (production environment) Operational
ausscripts token web app (production environment) Operational
eRx website and user registration pages (production environment) Operational
NPDS Vendor TEST environment Operational
eRx Script Exchange (test environment) Operational
MySL (test environment) Operational
Medication Knowledge API (test environment) Operational
SMS delivery (test environment) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 1, 2026

No incidents reported today.

Mar 31, 2026
Completed - The scheduled maintenance has been completed.
Mar 31, 22:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 21:00 AEDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 27, 15:38 AEDT
Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026
Resolved - The issue has resolved and eRx gateway is back online
Mar 23, 14:47 AEDT
Update - Traffic has been restored and we are now monitoring
Mar 23, 14:37 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 23, 14:36 AEDT
Identified - The issue has been identified and a fix is being implemented.
Mar 23, 14:33 AEDT
Investigating - We are currently investigating this issue.
Mar 23, 14:30 AEDT
Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.