All Systems Operational

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Welcome to the National Prescription Delivery Service (NPDS) System Status. We continuously monitor for outages and performance issues. Any scheduled or unscheduled interruption to service in our production environment will be updated on this page.

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eRx Script Exchange (production environment) Operational
MySL (production environment) Operational
Medication Knowledge API (production environment) Operational
SMS delivery (production environment) Operational
ausscripts token web app (production environment) Operational
eRx website and user registration pages (production environment) Operational
NPDS Vendor TEST environment Operational
eRx Script Exchange (test environment) Operational
MySL (test environment) Operational
Medication Knowledge API (test environment) Operational
SMS delivery (test environment) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 16, 2026
Resolved - This incident has been resolved.
Apr 16, 10:04 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 16, 09:29 AEST
Update - We are continuing to work on a fix for this issue.
Apr 16, 08:53 AEST
Identified - The issue has been identified and we are implementing a fix. Bulk upload records are still being queued successfully.
Apr 16, 08:31 AEST
Investigating - There is an issue with the MySL bulk upload service and there could be a delay in active scripts being populated in a newly created MySL
Apr 16, 08:10 AEST
Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.