NPDS INT Test environment - Medication Knowledge Identity Server is non-functional (MK API and MySL)

Incident Report for eRx Service

Resolved

This incident has been resolved.
Posted Jul 29, 2026 - 09:53 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 29, 2026 - 09:47 AEST

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 29, 2026 - 09:42 AEST

Investigating

We are currently investigating this issue.
Posted Jul 29, 2026 - 09:12 AEST
This incident affected: NPDS Vendor TEST environment (MySL (test environment), Medication Knowledge API (test environment)).